What Personal Data do you collect?
We collect personal data at several points throughout the customer experience: registration, purchases, subscriptions and when you fill out forms. The types of personal information we collect is:
- Email Address
- Physical Address
- Phone Numbers
- Payment Information
- IP Address
- Browser Information
At BrandSSL.com, we do not collect or process sensitive categories of personal data as defined by the EU GDPR.
The way we use information
We use the information we collect to:
- Personalize your experience on our site
- Improve our website for you and other visitors
- Improve our customer service efforts
- Process transactions
- Send emails
- Improve our marketing efforts
At every touchpoint where data is collected, we will let you know specifically what it will be used for.
Live Chat/Customer Service
When using our live chat, if you are not already logged in you may be asked to supply personal information for the purpose of customer service. Here, as with all other data touchpoints, we take special care to protect your information, including the use of encrypted channels and servers. All live chat sessions and phone calls are recorded for training purposes. Chat occurs over a secure connection, and our customer service records are never shared.
Do you share my personal data with anyone?
We do not share this information with outside parties except to the extent necessary to inform service providers about services for which you have expressed an interest and requested additional information regarding that service. We do not sell or transfer your personally identifiable information to third parties without your permission. We use return email addresses to answer the email we receive for tech support, customer service, refer-a-friend, email updates, and to send registered users their passwords.
Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
We may release your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also choose to release your information to other parties if we deem it necessary to protect our safety, rights, or property, or that of others.
Rapid Web Services, LLC accepts liability for all onward transfers of data to third parties.
Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
When visiting our site, logging in, or completing a transaction, your connection with our servers is secured with SSL (TLS). This provides encryption and confidentiality, which protects your information. After a transaction, your private information (credit card and other financial data) is not stored on our servers.
How you can access or correct your information
You may review or update the personal information we have collected online from you by logging in to your account, or by contacting our Data Protection Officer. We also recognize your right to be forgotten. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to an account or making any corrections.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
California Consumer Privacy Act Compliance
Because we value your privacy, we have taken the necessary precautions to comply with the California Consumer Privacy Act. In the interest of transparency, we provide notice anytime information is being collected, in addition to disclosing what it will be used for. We do not share any customer information with third parties unless otherwise specified. Rapid Web Services, LLC complies with all lawful requests from law enforcement and relevant authorities.
General Data Protection Regulation Compliance
We are in full compliance with the EU General Data Protection Regulation. We take special care to safeguard your personal data, inform you of your rights over that data and we are certified by EU-US Privacy Shield for cross-border data transfers. If you have any questions regarding our compliance, please contact our Data Protection Officer.
EU-US and US-Swiss Privacy Shield Certification
As a division of Rapid Web Services, LLC we are committed to adhering to all Privacy Shield principles and standards for the transfer and protection of personal data from the European Economic Area and Switzerland. Rapid Web Services is subject to the enforcement powers of the FTC.
In compliance with the Privacy Shield Principles, Rapid Web Services, LLC commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Rapid Web Services, LLC.
Rapid Web Services, LLC has further committed to refer unresolved Privacy Shield complaints to ICDR-AAA, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit http://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. File a Notice of Arbitration
Find Rapid Web Services, LLC on the Privacy Shield list
Change in policy
Our policies may be changed from time to time, we will send notification when this occurs.
How to contact us
Why Choose Us?
- We Offer the Most Trusted Brands
- Streamlined SSL Support (24 Hours/7 Days/365 Year)
- Excellent SSL Experts
- Unlimited SSL Tools
- A 30 Day Money Back Guarantee
Our certs are supported on 99.9% of web browsers, iPhones & mobile devices